Privacy Policy

1. Introduction

PYDLIFE Houseware Co., Limited ("PYD Life", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, browse our products, download resources, contact us, request support, or interact with our online services.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you provide directly, including:

• Name, email address, phone number, and contact details.
• Information submitted through contact forms, sample requests, catalog downloads, or customer support inquiries.
• Product interests, questions, feedback, and communication records.

We may also automatically collect technical information when you visit our website, including:

• IP address, browser type, device information, and operating system.
• Pages visited, website interactions, referral sources, and cookie-related information.

3. How We Use Information

We may use collected information for the following purposes:

• Provide product information, tutorials, resources, and customer support.
• Respond to questions, requests, and feedback.
• Improve our website, products, content, and user experience.
• Analyze website performance and marketing effectiveness.
• Send updates, promotions, or communications when permitted by applicable laws.
• Protect our website from misuse, fraud, and security risks.

4. Product Information and Educational Resources

PYD Life provides product information, tutorials, printing guides, templates, and educational content to help users learn about sublimation printing and related applications.

Information published on our website is provided for general informational purposes and may be updated periodically to improve accuracy and user experience.

5. Cookies, Analytics, and Advertising Technologies

PYD Life uses cookies, pixels, tags, and similar technologies to provide website functionality, understand visitor activity, improve user experience, and measure marketing performance.

We may use third-party services such as Google Analytics, Google Ads, Google Tag Manager, and other analytics or advertising providers.

These services may collect information about your interactions with our website according to their own privacy policies.

You can manage cookie preferences through your browser settings or applicable consent options.

6. How We Share Information

PYD Life does not sell personal information.

We may share information with trusted service providers that help us operate our website, analyze website performance, provide customer support, or improve our services.

We may also disclose information when required by applicable laws, legal processes, or to protect our rights and security.

7. Data Security

We use reasonable technical, administrative, and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no online transmission or storage method can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to provide services, respond to requests, maintain records, resolve disputes, and comply with legal obligations.

9. Your Privacy Choices and Rights

Depending on your location, you may have rights regarding your personal information, including:

• Request access to your personal information.
• Request correction or deletion of your information.
• Object to certain processing activities.
• Withdraw consent where applicable.

10. California Privacy Rights

California residents may have additional privacy rights under the California Consumer Privacy Act (CCPA/CPRA), including rights to request information about personal data collection, deletion, correction, and certain restrictions on data use.

11. International Visitors

PYD Life serves visitors and customers worldwide. Your information may be processed or stored in countries outside your own region where our service providers operate.

We take reasonable steps to handle personal information according to applicable privacy requirements.

12. Children's Privacy

Our website is intended for general audiences. We do not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, practices, or legal requirements.

The updated version will be posted on this page with a revised "Last updated" date.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@pydlife.com
Sales: sales01@pydlife.com